Terms and Conditions

Terms and Conditions

Simplifytrips is committed towards protecting your privacy at all times.

This web site www.Simplifytrips.com (the “Site”) is a tour packages search portal and offers users information about different types of trips (such as family trip, pilgrimage trip, corporate trips, etc.). The terms "we", "us", "our" and "Simplifytrips" refer to TSAR Trips Private Limited. The term "you" refers to the customer/traveler visiting the Website and/or contributing content on this Website.

1. Scope of Service

By accessing or using this Website in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms and conditions as well as the privacy policy, including the use of cookies. Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions you are not authorized to use this Website.

These terms and conditions are subject to occasional changes and apply to all our services that are directly or indirectly provided (i.e. via third parties) via the internet, on mobile devices, by email or by telephone. Simplifytrips may add to, change or remove any part of these Terms and Conditions of use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. You shall re-visit the “Terms & Conditions” link from time to time to stay abreast of any changes that the “Site” may introduce.

2. Services and Contract- Booking With Third- Suppliers

2.1. On the Simplifytrips website, you have the ability to compare third party services via the simplifytrips system.

2.2. Traveler shall book the selected packages through a direct connection to the tour operator (third parties) via online/offline mode.

As a result, the booking will be made directly on the tour operator site/offline mode and not on the Simplifytrips site. In such case, Simplifytrips is not the travel operator or the contractual party for the traveler, but only an intermediary providing the technical connection to the tour operator i.e third party via online/offline mode.

By making a booking on the website/offline of the third party, traveler agreed to be bound by the terms and conditions of that third party. These terms and conditions can be viewed on the website in the scenario of online mode/or by other sources in offline mode of the third party.

Once a booking is made with third party, a contract is concluded between the third party and the traveler, and therefore no contract is concluded between the traveler and Simplifytrips.

Simplifytrips is no contractual party to the package booking and all and any claims of the user i.e traveler under the package reservation are to be asserted against the third party (the tour operator) and not against Simplifytrips.

2.3. This agreement is not affected by any other agreements between the hotel and traveler.

3. Simplifytrips Community and Member Area

3.1. Third party have the option of joining the simplifytrips Community (hereafter “Community”) and/ or creating a member account within the Simplifytrips Member Area. Users who register for the Community can publish self-generated content, as well as actively participate in the platform’s development via the administrative functions. Unregistered users/travelers may read the content on Simplifytrips for free.

3.2. Using the simplifytrips Member Area users have the option to administer and store their searches. In order to create the account users are being asked to provide personal information. Despite from the Users name, no personal information is made visible. For further information please check our privacy policy. By deleting the account any and all of the User’s data will be permanently removed.

3.3. A user cannot register multiple times. The user is responsible for the accuracy and completeness of their personal information.

3.4. The user is responsible for the confidentiality of their user account information, in particular their password. They are also responsible for the use of their account with regard to Simplifytrips. The user should not divulge this data to the use by other parties.

3.5. In the event of unauthorized use of the Simplifytrips services using the wrong username and password, the registered user must notify Simplifytrips immediately.

4. Privacy, Email Advertisements

4.1. The protection of personal data provided by the user is of the highest priority for Simplifytrips. As such, Simplifytrips makes every effort to ensure compliance with data protection. For more information, please read our privacy policy.

4.2. Simplifytrips collects, processes and uses your personal data (hereafter “data”) only if we have obtained your consent or a statutory provision allows for the collection, processing or use of your data.

4.3. Simplifytrips will only raise, process and use data necessary for the provision of the services rendered by Simplifytrips, for the use and operation of the websites / apps and the services offered.

4.4. If the user has agreed to receive information about Simplifytrips during registration for the Community or at another time using Simplifytrips’s services, the user will receive periodic product information. The consent may be revoked at any time by written communication or by email. The consent to receive emails follows after the confirmation email from Simplifytrips is sent. By clicking on the link in the email, you will be registered to receive newsletters.

5. User Obligations

5.1. The user is responsible for the acquisition of rights to the content (text, photos, reviews, links, etc.) they upload to Simplifytrips. They ensure that they have all the rights in respect to the content they publish on the Simplifytrips platform and thereby do not violate the rights of any third parties.

5.2. The user guarantees not to use the Simplifytrips services to create content that:

  • is advertising disguised as reviews,
  • does not have specific content for a reviewed item,
  • is not objective or intentionally untrue,
  • immoral, pornographic or in any other way offensive,
  • infringes upon the rights of third parties, in particular copyright,
  • violates applicable laws in any way or constitutes a criminal offense,
  • contains viruses or other computer programmes that may damage software or hardware or that may affect the use of computers,
  • is a survey or chain letter,
  • is aimed at collecting or using personal data from other users, especially for commercial purposes.

5.3. The user guarantees not to use programmes or functions to generate automated page impressions or content on Simplifytrips.

5.4. If there is a breach in the terms and conditions, Simplifytrips reserves the right to remove content without declaration of reason, to withhold payments earned in the simplifytrips Community and to permanently ban members from Simplifytrips. The right to prosecution of criminal acts remains unaffected.

6. INDEMNIFICATION

You agree to defend and indemnify Simplifytrips and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • your breach of this Agreement or the documents referenced herein;
  • your violation of any law or the rights of a third party; or
  • your use of this Website.

7. Termination

Simplifytrips reserves the right to terminate a user’s access and to delete their registration within a period of fifteen days after receipt of relevant information via email about improper use of the website. The user may also terminate their own access and registration within the same period.

The right to immediate termination for good cause remains unaffected.

8. Liability

8.1. Simplifytrips is not liable for the accuracy, quality, completeness, reliability or credibility of content provided by users and/or booking sites. In particular, there is no advice or information from Simplifytrips regarding the selection of packages.

8.2. All agreements that arise through this service are between the Customers and the respective external contracting booking site. In particular, Simplifytrips does not act as organizer or travel agency at any time. The terms and conditions of the respective organizer or travel agency apply exclusively, especially regarding the right to cancel and to withdraw. The contact for the processing of bookings and payments, as well as questions about the contract, is the respective contracting booking site. Simplifytrips remains uninvolved in such contractual arrangements, agreements and claims between the Customers and respective external contracting booking site.

8.3. Simplifytrips does not verify the accuracy of content uploaded by booking sites or the members of the Community. This content is provided by booking sites/Community for publication on our website with reference to the respective packages. Simplifytrips has no influence on this information (in particular images, comments, reviews, etc.). The publication of user-generated content and reports on Simplifytrips does not reflect the opinion of Simplifytrips, in particular, Simplifytrips does not claim this content as its own.

8.4. In particular, hyper links, advertising banners, information about accommodations, travel destinations or providers and the like are provided by booking sites and Community members and do not represent recommendations or information from Simplifytrips. For technical reasons, no updating of the prices we receive from booking sites are done in real time. Therefore it is possible that the price that appears on the booking site does not correspond to the price specified on the Simplifytrips sites. Simplifytrips does not guarantee the accuracy of information, in particular prices and availability.

8.5 .Simplifytrips is not liable for technical malfunctions for which the cause is not within Simplifytrips’s sphere of responsibility or for damages caused by force majeure. Simplifytrips does not guarantee uninterrupted availability of data and may perform technical maintenance during a freely chosen time period.

9. Waiver

The failure of Simplifytrips to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by Simplifytrips.

10. Changes to the Terms and Conditions

The current terms and conditions when using Simplifytrips apply. Registered users receive notifications about changes by email. Users may download and print the current terms and conditions on their own computer system.

11. Governing Law and Place of Jurisdiction

You agree that any claim or dispute you may have against simplifytrips must be resolved as per the laws of the Republic of India. You agree to submit to the personal jurisdiction of the courts located, India for the purpose of litigating all such claims or disputes. This Agreement shall be governed by the laws of India, without giving effect to any principles of conflicts of law.

Grievance Policy

Simplifytrips strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal. You can file a grievance / share feedback if you are disappointed with the services rendered by Simplifytrips or any other issues to grievance@simplifytrips.com. You can give your grievance / feedback through email. In order to make Simplifytrips redressal channels more meaningful and effective, a structured system has been put in place. This system will ensure that the complaints are redressed seamlessly and well within the stipulated timeframe.

SERVICE HELP

For answers to your questions or ways to contact us, visit our Help Center. Or, you can write to us at: help@simplifytrips.com